We offer free shipping on orders over $25! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 4 to 7 days for United States and 1 to 3 weeks for the rest of the world. Please consider any holidays that might impact delivery times.
To better service our clients, we use merchandise inventory from all our CHAMI Beauty warehouses across the country. You will receive multiple shipments when your order is being fulfilled by multiple warehouse locations. There is no additional shipping fee when your order is split into multiple shipments.
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-3 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to track your order.
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at firstname.lastname@example.org if you believe you have provided an incorrect shipping address.
By placing an order on CHAMI Beauty, you are responsible for the cost of return shipping back to CHAMI Beauty. Please refer to our Return Policy for further information on how to make a return.
CHAMI Beauty is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you. If you have any further questions on how to do this please reach out to our customer support team at email@example.com.