Return the new, unopened items to us within 30 calendar days of delivery. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Simply contact our support team at email@example.com if you have any questions regarding your return.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
To begin initiating a return, within 30 calendar days of delivery, please contact our customer support team at firstname.lastname@example.org to confirm the return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
Please contact us at email@example.com, before any return.