Do you offer FREE shipping? Yes, we offer FREE shipping for all our products.
I recently purchased an item online and now it’s discounted. Can I get the discounted price? Pricing on the website is subject to change without notice. Orders placed before promotions are not eligible to receive new promotions or discounts. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of the offer, and to modify or cancel any promotion due unforeseen issues.
My item arrived damaged. What should I do? We understand that you may receive damaged items due to transit. If a product is defective or damaged, this must be reported within 30 days of delivery or receipt of order in person. If the product is deemed defective CHAMI Beauty will replace the product at no additional charge to the customer. Please contact customer care for more details at firstname.lastname@example.org.
How do I cancel my order? To serve you better, CHAMI Beauty will begin to process your order immediately after it has been submitted, and we are unable to change or cancel an order once it has been placed.